Service Champion Reporting Live Cockpit, Rohdaten, SQL Datenbank Abfragen, OLAP Datawarehouse DWH Lösung: Unterschied zwischen den Versionen
Roger (Diskussion | Beiträge) (→Live SQL Datenbank Anfragen, Database Lookup Queries) |
Roger (Diskussion | Beiträge) (→3 Levels von Reporting und Cockpits) |
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== 3 Levels von Reporting und Cockpits == | == 3 Levels von Reporting und Cockpits == | ||
| + | === Check the Ticketing Extended Summary Cockpit === | ||
| + | # Ticket Extended Summary mit Informationen wie | ||
| + | ## Ticket open date | ||
| + | ## Ticket close / last change date | ||
| + | ## Ticket Category | ||
| + | ## Ticket Owner | ||
| + | ## Activity Points etc. | ||
| + | # [[File:TicketingExtendedSummaryCockpit.jpg|1000px]] | ||
=== Direct Export von Ticketing Ticket Rohdaten, Open, Close, Category, etc. === | === Direct Export von Ticketing Ticket Rohdaten, Open, Close, Category, etc. === | ||
# [[File:Reporting1_RawTicketData.jpg|1100px]] | # [[File:Reporting1_RawTicketData.jpg|1100px]] | ||
| Zeile 6: | Zeile 14: | ||
# Für weitere, custom SQL reports mit Daten aus Ticketing, E-Mail, Kunden, Maschinen, Verträgen, usw. bitte acc solutions kontaktieren | # Für weitere, custom SQL reports mit Daten aus Ticketing, E-Mail, Kunden, Maschinen, Verträgen, usw. bitte acc solutions kontaktieren | ||
## [[Kontakt_mit_acc_solutions_aufnehmen,_Hotline,_Ticket_absetzen,_Support_acc_solutions,_Helpdesk,_Customer_Care,_Service,_Unterst%C3%BCtzung]] | ## [[Kontakt_mit_acc_solutions_aufnehmen,_Hotline,_Ticket_absetzen,_Support_acc_solutions,_Helpdesk,_Customer_Care,_Service,_Unterst%C3%BCtzung]] | ||
| + | === Datawarehouse live Cockpit solutions OLAP DWH online analytical processing, dynamic dive in, drill down=== | ||
| + | # [[File:ServiceChampion_OLAP_engine_DatawarehouseLiveCockpits.jpg|1100px]] | ||
[[Kategorie:Reporting]] | [[Kategorie:Reporting]] | ||
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== Keywords == | == Keywords == | ||
Datawarehouse, Reporting, Lookups, SQL, Datenbank Analyse, Statistical Processing, DWH, live Cockpit, Report Reporting | Datawarehouse, Reporting, Lookups, SQL, Datenbank Analyse, Statistical Processing, DWH, live Cockpit, Report Reporting | ||
[[Category:Reporting]] | [[Category:Reporting]] | ||
Version vom 21. Februar 2022, 19:40 Uhr
Inhaltsverzeichnis
3 Levels von Reporting und Cockpits
Check the Ticketing Extended Summary Cockpit
- Ticket Extended Summary mit Informationen wie
- Ticket open date
- Ticket close / last change date
- Ticket Category
- Ticket Owner
- Activity Points etc.
Direct Export von Ticketing Ticket Rohdaten, Open, Close, Category, etc.
Live SQL Datenbank Anfragen, Database Lookup Queries
- Für weitere, custom SQL reports mit Daten aus Ticketing, E-Mail, Kunden, Maschinen, Verträgen, usw. bitte acc solutions kontaktieren
Datawarehouse live Cockpit solutions OLAP DWH online analytical processing, dynamic dive in, drill down
Keywords
Datawarehouse, Reporting, Lookups, SQL, Datenbank Analyse, Statistical Processing, DWH, live Cockpit, Report Reporting
